CLEANING OPERATIONS MANAGER
Job Summary
We are seeking a proactive Cleaning Operations Manager to lead daily cleaning activities across multiple sites, ensuring high service standards, effective manpower management, and compliance with regulations.
Responsibilities
- Manage and supervise cleaning operations across condominiums, commercial properties, and F&B establishments to maintain consistent service quality
- Plan and deploy manpower by creating schedules and rostering to optimize workforce efficiency
- Conduct regular site inspections to assess cleaning standards and implement improvements
- Liaise with clients to address and resolve feedback professionally, enhancing customer satisfaction
- Train and guide cleaning staff on proper cleaning procedures and safety standards to ensure compliance and operational excellence
- Ensure adherence to NEA regulations and company SOPs through monitoring and enforcement
- Handle manpower shortages by arranging timely replacements to maintain uninterrupted operations
- Monitor and manage inventory levels of cleaning equipment and consumables to support operational needs
Required competencies and certifications
- Minimum 2–3 years of experience in cleaning or facilities management
- Strong leadership skills demonstrated by effective manpower management and team supervision
- Effective communication and problem-solving skills applied in operational contexts
- Ability to work independently and manage pressure in a dynamic environment
- Commitment to work on Sundays and Public Holidays with weekday off provided in lieu
Preferred competencies and qualifications
- Familiarity with condominium and commercial cleaning operations
Other Information
- Competitive salary package
- Career growth opportunities
- Supportive working environment
- At Riyaz, we value reliability, commitment, and operational excellence. We welcome candidates who take pride in managing teams and delivering high-quality service to grow with us.