Commercial Manager

Role objective

Build and lead the commercial function, with direct responsibility for revenue growth, new business development, key accounts, retail sales, VIP/tailor-made clients, partnerships, and the sales team.
The commercial manager should be a strong business developer and relationship builder, not only a sales administrator.

Key responsibilities

• Own and achieve company sales and commercial targets.
• Actively acquire new B2B and corporate accounts.
• Develop and grow existing key accounts.
• Build relationships with decision-makers, corporate clients, VIPs, hotels, banks, automotive, hospitality and other relevant sectors.
• Manage and develop the retail/sales team.
• Oversee the commercial side of tailor-made jackets and VIP clients.
• Develop partnerships, wholesale, consignment and other new sales channels.
• Maintain an active sales pipeline and ensure disciplined follow-up.
• Prepare quotations, negotiate commercial terms and close deals.
• Coordinate with operations, marketing, production and logistics to ensure successful delivery.
• Maintain accurate client, opportunity and pipeline information in the company’s CRM/Odoo.
• Provide weekly commercial reports and forecasts to management.

Requirements

Candidate profile

• 7+ years of sales/business development experience.
• Strong track record in acquiring and growing accounts.
• Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive or relationship-driven businesses preferred.
• Excellent negotiation, networking and presentation skills.
• Strong leadership and follow-up discipline.
• Commercially and financially minded.
• Fluent Arabic and English; French is an advantage.
• Existing corporate/VIP network is a major advantage.

Core KPIs

1. Total revenue vs. target
2. Gross profit / commercial margin vs. target
3. New B2B accounts acquired
4. Revenue generated from new accounts
5. Growth of existing key accounts
6. Qualified sales pipeline value & conversion rate
7. Retail/sales team target achievement
8. VIP & tailor-made client revenue and retention
9. New partnerships / commercial channels developed
10. CRM accuracy, follow-up & sales forecasting discipline

What we are looking for

A commercial builder who can create opportunities, open doors, develop long-term relationships and close business.
The successful candidate should be capable of helping transition the company from founder-led selling into a structured, scalable commercial organization.