Community Case Manager-CSP
POSITION SCOPE:
This position will provide community support/case management services. Responsibilities will primarily consist of the provision of direct care, and will be mostly community based; generally consist of guiding, assisting and supporting individuals who have complex psychiatric, substance abuse, medical, social and legal issues to improve their daily living skills, and assist them in their recovery process. Hours may vary by program.
KEY COMPETENCIES:
- Maintains operational knowledge of human services principles, determines appropriate interventions for clients.
- Understands and abides by all agency policies and procedures.
- Completes and maintains documentation and required paperwork for all clients on time.
- Manages all relationships on behalf of agency and clients in a professional and respectful manner.
- Able to solve practical problems and deal with a variety of variables in situations with limited standardization.
- Proficient with use of computer i.e. Microsoft Office, Electronic Health Record etc., filing skills and other administrative skills.
- Skilled at individual and group-based interventions.
- Demonstrates excellent organizational, time management skills.
- Effectively communicates and presents information clearly and in a concise manner in verbal and written format.
- Demonstrates excellent interpersonal skills including professional demeanor and positive, service-oriented attitude toward all internal and external customers.
- Demonstrates ability to adhere to strict Confidentiality and HIPAA Guidelines.
- Provides guidance, assistance and support to clients as well as works collaboratively with Chrysalis Team