Content & Marketplace Operations Manager

Own content, campaigns, and partner experiences across x.la, Xsolla Mall, and key homepage surfaces. Translate cross-functional priorities into a prioritized content roadmap, manage live operations and campaign launches, coordinate stakeholders, and optimize marketplace content performance.

Responsibilities

• Execute content and placement plans across x.la and Xsolla Mall homepage and marketplace surfaces.
• Maintain the operational content programming roadmap and live-ops timelines.
• Translate launches, campaigns, and partner initiatives into marketplace programming.
• Manage homepage tiles, featured placements, storefronts, and promotional modules.
• Maintain content freshness, cadence, and quality across marketplace surfaces.
• Coordinate campaign launches and updates, including scheduling, QA, and go-live execution.
• Manage localization of landing pages and promotional assets with regional teams.
• Own prioritization and sequencing of live-ops content across stakeholders.
• Track CTR, engagement, platform health, and content performance.
• Partner with data and operations teams on actionable dashboards.
• Implement content and placement optimizations based on performance insights.
• Support placement testing and A/B testing.
• Define scalable templates, processes, and operating standards.
• Normalize processes across x.la and Xsolla Mall.
• Provide feedback on tooling gaps and improvement opportunities.
• Build a Content Calendar process for content development roadmaps.

Requirements

• 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles.
• Experience managing homepage or platform content, content calendars, or live digital surfaces.
• Practical experience applying AI tools and agentic AI workflows to content operations.
• Ability to design AI-driven automations for repetitive operational processes.
• Willingness to experiment with and iterate on AI agents and AI-assisted workflows.
• Strong organizational skills and ability to balance stakeholders and priorities.
• Comfort working in evolving systems and building processes with maturing tools.
• Analytical mindset with experience using data to guide decisions.
• Familiarity with CMS platforms, project tracking tools, and dashboards.
• Nice-to-have experience with Claude, n8n, or similar agentic workflow platforms.
• Familiarity connecting AI tools to CMS, project management, and communication systems.
• Track record of reducing manual operational overhead through AI-assisted processes.

Benefits

• Latest Mac workplaces and additional hardware
• Free trainings and participation in specialized conferences
• Health insurance covering medical, dental, and optical care for employees and dependants
• Flexible hours
• No dress code
• Comfortable and new office environment