Content Operations Manager

This strategic role sits within Adyen’s in-house creative Studio and focuses on process management, tooling, AI-assisted production, performance measurement, localization, governance, and scalable content systems.

Responsibilities

• Design an operating model for AI-driven content supply chains
• Document, roll out, and educate colleagues on workflows and frameworks
• Measure process and system effectiveness
• Facilitate content flow between markets
• Set up scalable content systems across formats, channels, and audiences
• Design repeatable content formats and libraries
• Build and maintain AI-assisted production pipelines
• Establish briefing infrastructure, intake standards, and governance models
• Develop localization frameworks and systems
• Implement reporting frameworks and dashboards

Requirements

• 7+ years of experience in Creative Operations or Content Operations
• Multiple years of experience creating content
• Familiarity with modern creative tools and digital asset management tools
• Interest or experience in operationalizing AI tools
• Experience developing frameworks for local and global needs
• Process design skills
• Data-driven performance measurement
• Ability to influence, persuade, and sell solutions internally
• Adaptability, resilience, and ability to solve challenges in ambiguous and complex environments