Content Writer

At KnowledgeCity, we envision being the top global provider of innovative learning solutions, enabling organizations to excel in a constantly evolving business world. Our mission is to integrate continuous learning with organizational culture, promoting a growth mindset, diversity, and long-term success. By offering customized, innovative learning experiences, we maintain our commitment to accessible and inclusive education, inspiring a community of lifelong learners ready to tackle today’s challenges for a brighter, more prosperous future.

Role Overview:

We are looking for a meticulous and detail-oriented Content Writer / Senior Editor to join our Content Development team. The ideal candidate will have a strong foundation in journalistic principles and a passion for creating engaging educational content. This role involves writing and editing eLearning courses, leveraging AI tools and software, and ensuring that all deliverables meet our internal quality standards and performance metrics.

Key Responsibilities

• Manage each course project from start to finish, including writing scripts and applying required revisions

• Develop and maintain detailed project timelines and schedules to ensure on-time delivery

• Organize and manage all course documentation and version control for course materials

• Use Gen AI tools (e.g., Claude, ChatGPT, Gemini, etc.) to support research, content development, and enhancement, ensuring factual accuracy and proper citation

• Create, review, and edit course content in American English for clarity, conciseness, and engagement

• Develop engaging scripts for video and audio content, incorporating storytelling techniques tailored to different learning styles

• Ensure all course materials meet company standards for quality, training effectiveness, and alignment with the required topic outlines

• Submit polished, error-free content on time with minimal revisions required

• Meet monthly KPIs related to content output, quality metrics, and project completion

• Collaborate effectively with team members and stakeholders through clear, consistent communication

• Stay current with evolving technologies and learning platforms, showing a commitment to continuous improvement

• Maintain organized digital files and course assets

• Join daily stand-up Slack meetings with the team

Required Experience and Skills

• Degree in English, English Writing and Grammar, English Journalism, or relevant education

• Minimum of 5 years of professional experience in content writing, journalism, educational writing, or related fields

• Mastery of American English grammar, punctuation, and usage

• Demonstrated experience in American English proofreading, editing, and content writing

• Strong attention to detail across both written and visual elements

• Proven ability to work efficiently under tight deadlines while maintaining high-quality standards

• Proficiency in Microsoft365 Suite (Outlook, Word, Excel), Grammarly, and Gen AI tools

• Excellent time management and the ability to manage multiple projects simultaneously

• Strong written and verbal communication skills

• Ability to prioritize tasks, adapt to shifting deadlines, and consistently meet goals

• Familiarity with professional style guides; experience with the AP Stylebook is strongly encouraged
• Experience writing or editing long-form content (5,000+ words), such as course scripts or instructional modules, is strongly encouraged

Schedule:

• Monday - Friday: 02:00 AM PST - 11:00 AM PST