Control Desk Operator/Analyst
Execute time-sensitive market operations, reconcile ACH deposits, wire transfers, and withdrawals, process high-risk KYC/KYB applications, conduct AML research, investigate disputes, improve operational processes, and partner with engineers on automation while monitoring CFTC and intermediary compliance.
Responsibilities
- Execute time-sensitive manual workflows and resolve trading instruments when data providers fail.
- Review and reconcile ACH deposits, wire transfers, and withdrawals.
- Process high-risk KYC/KYB applications and conduct AML research to prevent fraud.
- Investigate transaction logs, data feeds, and contract specifications to resolve user disputes.
- Identify inefficiencies, write technical specifications, and partner with engineers to automate workflows.
- Evaluate and improve SOPs, policies, and processes.
- Communicate with the Control Desk, developers, vendors, and senior management.
- Monitor FCM and intermediary compliance and stay current on CFTC regulations.
Requirements
- Bachelor's degree.
- 3+ years of experience in clearing, settlement, reconciliation, or financial operations with hands-on break resolution.
- Familiarity with CFTC Parts 38 and 39 and FCM/intermediary oversight.
- Working knowledge of KYC, KYB, AML, and fraud prevention workflows.
- Experience processing ACH, wire transfers, and withdrawals in regulated or high-volume environments.
- Familiarity with APIs, SQL, and databases.
- Ability to write process documentation and technical specifications.
- Experience in fast-moving, ambiguous environments.
- Experience at a fintech, crypto exchange, or prediction market platform is a plus.
- Familiarity with stablecoin or on-chain settlement is a plus.
- Experience partnering with engineering teams on operational automation is a plus.
- SQL or basic scripting ability is a plus.
Benefits
- Equity
- Unlimited PTO
- Health coverage
- Vision coverage
- Dental coverage
- 401k match
- MacBook Pro, display, and accessories