Counter Sales - Mobile, AL
Summary
Counter Sales role at Coburn Supply in Mobile, AL, assisting walk-in, will-call, and telephone customers with product selection and purchases while supporting the outside sales team.
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The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations. |
Essential Duties and Responsibilities:
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Customer Service |
Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings. |
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Inventory Control |
Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs. |
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Knowledge Development |
Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales. |