Country Manager

The Country Manager is responsible for the operational, technical, and sales activities across the country on behalf of the related business. Create and support a rewarding work environment while maximizing business revenue growth, operational efficiency, and profitability.

What You Will Do:

• Develop the strategic regional business plan centered around growth, executable sales, and brand identity.
• Lead the local QE team in all aspects of their business management and personnel development.
• Communicate with the President and peers to share resources and ideas.
• Take management and strategy decisions to improve business performance.
• Prepare aggressive but attainable budgets and business plans.
• Act as the ABS ambassador to promote the ABS brand to customers.
• In-depth knowledge of the market and competitive landscape in order to identify and explore opportunities for growth (new services and acquisitions).
• Ensure competitive pricing in line with business guidelines.
• Support international sales activity.
• Minimize costs without compromising sales and service delivery.
• Ensure consistent service delivery according to customer feedback.
• Implement standard group processes in the country related to IT, HR, Legal, Compliance, Finance, etc., and ensure appropriate financial and process controls.
• Operate to the highest standards of ethics in accordance with the ABS Code of Integrity and Professional Conduct.
• Ensure a safe working environment and establish and maintain a safety culture.
• Identify, assess, develop, coach, and promote talent.
• Responsible for building a backlog, managing Accounts Receivable, cash flow, DSO (Days Sales Outstanding), and attaining the KPI's (Key Performance Indicators).

What You Will Need:

Education and Experience

• Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.
• A minimum of seven (7) years of previous related industry experience.
• Appropriate certification and/or licenses in area of specialization as may be required.
• Prior experience in management systems certification will be a significant advantage.
• P&L experience.

Knowledge, Skills, and Abilities

• Able to coordinate and motivate teams toward a common goal.
• Able to translate strategy into pragmatic action plans and execute them.
• Excellent communication and interpersonal skills at all levels.
• Proficient with computers, both in preparing presentations and communications and in working with ABS QE’s operating platforms.
• Business experience in a technical service and/or consulting service industry.
• International exposure and flexibility, including travel.
• Perceptive of and responsive to multicultural environments.
• Energy to motivate teams to deliver as a way of life attitude.
• Ability to obtain working knowledge of the ABS Quality Evaluations Business Assurance System.
• Fluency in local language and English.

It Would Be Nice If You Have:

Graduate business degree

Reporting Relationships:

Reports to the Vice President or President, ABS QE and may have individual contractor direct reports.