Customer Care Representative (Bilingual)

Trivantage a division of Glen Raven is recruiting for a Customer Care Representative. As a Customer Care Representative, you are a frontline contact for customers and a key member of our Customer Experience (CX) team. You play a critical role in shaping how customers experience Trivantage across multiple channels including phone, email, and chat. This role requires a bilingual representative fluent in both English and Spanish and is scheduled to work between the hours of 7:30 a.m. and 4:30 p.m. Pacific Time. Your primary responsibility is to deliver easy, exceptional, and reliable service to customers who contact us to place orders, inquire about existing orders, or request product information.