Customer Care Specialist - Call Center

Customer Service Representative

First Ring BDC | Waite Park, MN
$18–$21/hour | Full-Time | Paid Training

Looking for a job where you can help people, learn new skills and have a predictable schedule?

First Ring BDC is hiring Customer Service Representatives to join our growing team.

You don't need automotive experience. We'll teach you everything you need to know.

What Makes This Job Different?

This is an inbound customer service position. People are calling us because they need help with their vehicles.

You won't be making cold calls or trying to sell people something they don't want.

Your job is to listen, help the customer and get them connected with the right service.

What You'll Do

• Answer inbound phone calls
• Schedule service appointments
• Help customers with questions
• Provide repair updates
• Transfer calls when needed
• Enter customer information
• Make sure customers have a great experience

What We Offer

$18–$20 per hour

Plus:

• 100% company-paid medical, dental and vision insurance
• Up to 10 days of PTO per year
• PTO starts accruing immediately
• 401(k) with company match after 6 months
• Paid training
• Predictable full-time schedule
• Casual office environment
• Opportunities to grow

Who We're Looking For

You don't need a perfect resume or years of experience.

We're looking for someone who is:

• Friendly
• Dependable
• Comfortable talking on the phone
• Organized
• Comfortable using a computer
• Willing to learn
• Good at helping people

Customer service experience is a plus, but we're willing to train the right person.

Your Schedule

Monday–Friday

Our operating hours are 6:00 AM–8:00 PM, with a predictable full-time schedule.

Saturday hours may be available if interested.

About First Ring BDC

First Ring BDC is an extension of Motor Works Auto Repair. We work behind the scenes to help automotive repair shops take care of their customers.

We're growing and looking for people who want more than just a job — we want people who want to grow with us.

Ready to Apply?

Our application takes about 3 minutes and can be completed from your phone.

Apply today and come join the First Ring BDC team!