Customer Care Telephone Agent - Native English and Spanish speakers (100% Remote - Based in Spain)

AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company. We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team. Main Responsibilities: Deliver excellent customer service to international clients needing health insurance for visa/residency purposes Handle administrative tasks: data updates. Accurately record information and escalate cases where necessary Empathize with customers and support their integration into the Spanish healthcare system Work Schedule: Monday to Friday from 11:00 – 19:00 Flexibility to cover different shifts occasionally (sick leave, holidays) is required What We Offer: Full-time contract Position is 100% remote (from anywhere in Spain) Competitive salary + English language bonus Path to permanent employment: Initial agency contract with progression to an indefinite contract after training Career development opportunities – all managers and coordinators started as agents Training provided: onboarding and ongoing support throughout your career ¡Apply now and become part of a team that values collaboration, empathy, and professional growth!