Customer Data Analyst
Analyze customer behavior data to validate event and service performance, identify improvements, define customer segments, provide segment-specific marketing insights, and use ChatGPT and Claude to automate data extraction, analysis scripts, and reporting.
Responsibilities
- Validate event and service performance using customer behavior data
- Identify areas for improvement
- Define customer segments
- Provide effective marketing action insights for each segment
- Use AI tools to extract data and write analysis scripts
- Automate reporting workflows
Requirements
- At least 7 years of practical customer data analysis experience
- Proficiency extracting and refining information from large datasets using SQL
- Experience designing A/B tests and logically analyzing their results
- Familiarity with using AI tools such as ChatGPT and Claude for code writing and analysis
- Experience in virtual assets, fintech, e-commerce, or high-traffic IT platforms is preferred
- Ability to perform exploratory data analysis and data processing with Python is preferred
- Experience connecting generative AI APIs to automate internal data analysis and reporting is preferred
- Interest in virtual asset markets and trading structures and actual investment experience are preferred
Benefits
- Flexible working hours
- Welfare points
- Commuting transportation support
- Breakfast provided
- Meal allowance
- Dinner meal support
- Holiday meal support
- Unlimited snacks and drinks
- Housing support
- Childcare support
- Holiday and Parents' Day gifts
- Health screenings for employees and family members
- Group accident insurance
- Employee club support
- Resort and condominium accommodation support