Customer Marketing Agreements Manager
Customer Marketing Agreements Manager
Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: Morning (8:00 AM – 5:00 PM)
Job Summary
The CMA Manager is responsible for managing end-to-end Customer Marketing Agreements, including accruals, provisions, and timely customer payments. This role ensures accuracy, compliance, and operational efficiency while driving continuous improvement and leading a team to support evolving business needs.
Key Responsibilities
Lead, manage, and develop the CMA team, ensuring priorities align with business objectives
Oversee the end-to-end management of customer agreements, including pricing, governance, and documentation
Ensure accuracy and timeliness of accruals, provisions, and customer payments
Monitor and ensure all agreements are properly documented, approved, and stored in compliance with company policies
Manage issuance of invoices, credit memos, and debit memos within agreed timelines
Ensure compliance with internal controls, including SOX requirements, and support internal and external audits
Perform and review reconciliations for accruals, payments, and relevant balance sheet accounts
Collaborate with Collections and Credit teams to reduce aged receivables and resolve disputes
Drive process improvements and enhance CMA processes through continuous improvement initiatives
Communicate effectively with stakeholders to influence best practices and drive operational alignment
Support transition activities and ensure smooth migration of CMA processes into Shared Services
Qualifications
Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field
Relevant experience in finance, accounting, or shared services within a multinational environment
Proven experience in process improvement and implementation of solutions
Strong understanding of accruals, reconciliations, and financial controls
Proficient in Microsoft Office applications
Experience in ERP systems (SAP preferred)
Knowledge of Power BI is an advantage
Lean Six Sigma certification is a plus
Strong analytical, organizational, and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to manage deadlines, prioritize tasks, and work in a fast-paced environment
Competitive benefits and variety of allowances
Health insurance
Medical benefits
And many more!