Customer Service Agent

Responsibilities

Responsible for ensuring customer service excellence, accuracy and efficiency for fleet services to an exceptionally high standard.

Duties & Responsibilities

• Greet our customers upon their check-in and check-out to maintain a good and professional relationship with customers.
• Collect and deliver vehicles between car parks and other locations upon request.
• Make sure customers have all personal belongings from the vehicle.
• Check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
• Use a proper statement to determine if the vehicle