Customer Service and Office Admin
1. Customer Service / Procurement Coordinator
(Singapore Citizens & Permanent Residents only)
Right Industrial Systems Engineering Pte Ltd (RISE)
We design and build specialised wet-process equipment for semiconductor customers. We are a small, high-potential company with a clear growth path and an aging technical team that we are deliberately refreshing with younger, high-integrity talent.
The Role
Own the customer interface and light procurement coordination. You will be the reliable link between customers, engineering and the workshop — ensuring orders move cleanly from confirmation to delivery.
Key Responsibilities
- Manage customer communication, order tracking and documentation
- Coordinate delivery schedules and progress updates
- Support procurement of materials and components (PO creation, vendor follow-up)
- Maintain accurate records and escalate issues early
- Work closely with engineering and workshop to resolve day-to-day issues
Requirements
- Singapore Citizen or Permanent Resident only
- Preferably under 40 years old
- Organised, calm under pressure, and precise with details
- Strong integrity — we value people who tell the truth even when it is inconvenient
- Genuine hunger to learn and improve processes
- Previous experience in customer service, order coordination or procurement in manufacturing, precision engineering or semiconductor equipment is a strong plus
What we offer
Fair, performance-linked compensation, real ownership in a small team, and the chance to grow with the company as we expand product platforms.
To apply
Send your CV and a short note explaining why this role interests you.