Customer Service Associate (Contract - Minimum 4 Months)
SUMMARY:
We are looking for a dynamic and customer-centric individual to be a member of our customer service team. You will play an integral role as you are the first point of contact for our valued customers, providing top-notch service and assistance.
Main duties and responsibilities
- Generate daily customer’s order and ensure delivery is met
- Sorting of returned invoices, issuance of debit and credit notes
- Work closely with internal & external customers to ensure all invoices are properly collated for timely submission to internal/external portal
- Establishes and maintains excellent relationships with both internal and external customer
- Perform other ad-hoc duties that may be assigned from time to time
Job requirements
- Strong communication skills, both verbal and written
- Customer-focused with a genuine passion for helping people
- Able to work on weekends and public holidays (Overtime shall be compensated)
- Basic computer proficiency
- Relevant call centre or customer service experience preferred but fresh graduates are welcome to apply
Working location
23 Chin Bee Avenue, Singapore 619943 (Nearest MRT: Boon Lay)
We regret that only shortlisted applicants will be notified.