Customer Service Coordinator

We exist to create positive change for people and the planet. Join us and make a difference too!

Purpose of the position
- Make sure the audit related documentation is accurate & complete in the document management system
- Improve the timeliness & accuracy of invoice application, shorten the collection cycle

Key responsibilities & Accountabilities
•SAP,PG data maintenance
•Issue invoice according to relevant CRM
•Workflow management
•Audit related documentation management
•Issue the certificate to client on time
•Kind of admin jobs such as team reimbursements, CM workload statistics, revenue accuracy, bonus accounting, etc……
•Other jobs assigned by EC CRM Manager.

Dimensions/Performance Measures
•SAP booking accuracy
•PG document completeness
•Lead time of issue invoice
Candidate specifications
•College's degree or above
•Be good at English
•Good communication & coordination skills
•Team working spirit
•Be familiar with PC
•Be patient, responsible & hard working style
•Certification related background is preferred

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.