Customer Service Coordinator

The Customer Service Coordinator is responsible for supporting the day-to-day success of the Customer Service team by assisting the Customer Service Manager. This role manages customer accounts while maintaining a collaborative internal Customer Service team. In addition, this role provides hands-on support during busy periods, facilitates effective communication across teams, and help drive continuous improvement by evaluating procedures and supporting company goals. Success in this role requires strong leadership, collaboration, sound judgment, confidentiality, and a commitment to developing team members while delivering an outstanding customer experience.