Customer Service Executive (Education Advisor) – $3,000–3,500+++ | Vibrant Culture | All Locations
Customer Service Executive (Education Advisor) – $3,000–3,500+++ | Vibrant Culture | All Locations
- $3–3.5K+++ | Incentives + Bonuses
- 2 Consecutive Weekdays OFF Weekly
- Weekends & Evenings Required
- All Locations (near MRTs)
The Opportunity
Our client, a well-established and premium enrichment school, is looking for a dedicated Customer Service Executive to join their vibrant team. With convenient locations across Singapore, this role involves engaging with parents and ensuring smooth day-to-day operations.
Responsibilities (Education Advisor / Customer Service)
- Centre Operations: Manage the daily operationsof the centre, handling walk-ins, telephone enquiries, and providing expertcourse consultations to parents.
- Administration: Perform general administrative duties, includingdaily collections and updating records meticulously in the company’s CRMsystem.
- Customer Relations: Act as the primary liaison between parents andteachers to discuss student progress and handle feedback.
- Problem Solving: Address enquiries and resolve complaints promptly,providing effective solutions to ensure the highest level of customersatisfaction.
- ·Collaboration: Work seamlessly with other centres and internaldepartments, such as Curriculum and Accounting, to deliver the best experiencefor students and parents.
Requirements
- Proficiency in Microsoft Office.
- Good communication & interpersonal skills toengage effectively with parents, students & educators.
- Ability to commit to full days on weekends (Saturdays& Sundays) and afternoons/evenings on weekdays.
What’s In It For You
- Attractive Remuneration: $3,000 – $3,500, complemented by performance incentives & bonuses.
- Work-Life Balance: 5-day work week featuring 2 consecutive weekdays off.
- Employment Type: Full-time, permanent role.
- Convenience: Multiple locations islandwide, all highly accessible and located near MRT stations.
HOW TO APPLY:
** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **
FOR IMMEDIATE CONSIDERATION:
Please indicate the below information in your resume:
- Last Drawn & Expected Salary
- Reason(s) for Leaving
- Earliest Availability to Start Work