Customer Service Officer | East | Able to start Immediate

Job Responsibilities

• Provide customer service support within the department, reporting directly to the Team Manager
• Handle customer rate enquiries and quotations for both air and sea freight
• Liaise with air and sea carriers on behalf of customers to ensure smooth coordination
• Manage and maintain positive relationships with customers through prompt and professional communication
• Handle sea freight documentation including bookings, Bills of Lading (BL), and other related paperwork as required
• Work independently and take initiative in managing daily tasks and responsibilities
• Embrace a learning mindset and be open to taking on new responsibilities as the role evolves

Job Requirements

• Comfortable using Microsoft Office applications and managing email correspondence
• Some knowledge of air and sea logistics operations will be an added advantage
• Self-motivated, proactive, and able to work independently with minimal supervision

Interested candidates may apply through the application system below. Do note that only shortlisted candidates will be notified.

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Nexbridge Recruitment Pte Ltd

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