Customer Service Officer
Salary package:
Basic up to $3000 (Experience based)
Shift Allowance ($13 per day)
$500 Flexible Benefits
Sign-on bonus (Up to $2000)
Working Hours:
12-hour shift (7pm to 7am)
Work Location:
WEST - Company Transport Provided [Lakeside/Jurong/Admiralty]
__________________________________________________________________________________________
Responsibilities:
Process and manage customer orders in the WMS/ERP system.
Ensure orders are processed accurately and within customer SLA timelines.
Coordinate with warehouse and transport teams to ensure timely order fulfilment.
Monitor order status and resolve delivery or operational issues.
Prepare and maintain shipping documents (DOs, invoices, packing lists, PODs).
Support inventory enquiries, stock reconciliation, and discrepancy investigations.
Prepare daily and monthly operational reports.
Ensure compliance with SOPs, quality standards, and customer requirements.
Support customer audits and maintain accurate operational records.
Requirement:
Minimum diploma in supply chain/business administration
Experience in a customer service role or logistic industry preferred
Basic knowledge of WMS/ERP systems and Microsoft Office (Excel, Word)
Able to work in a fast-paced environment and perform under pressure
______________________________________________________________________________________________
Seize This Opportunity !
Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!
Only shortlisted candidates will be contacted.
Ieran Bey
Registration No: R26159634
EA Licence no: 14C7121