Customer Service Officer - Insurance Claims (6 Months Contract) #Insurance #NKC

Key Responsibilities

• Handle customer enquiries and assist with claims-related matters.
• Contact customers to gather information and support the claims recovery process.
• Communicate with customers and relevant stakeholders to facilitate claim submissions and recoveries.
• Conduct inbound and outbound calls in accordance with established procedures and service standards.
• Maintain accurate records of customer interactions, case updates, and outcomes.
• Monitor assigned cases and work towards achieving recovery targets.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Identify potential risks or issues and escalate them to the relevant parties.
• Assist with projects and other ad-hoc duties as assigned.

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted