Customer Service Officer (West - Logistics/ Supply Chain)

Responsibilities

• Handle customer inquiries (phone and email).
• Process orders using SAP/ ERP Systems.
• Coordinate deliveries with warehouse and operations teams.
• Track shipments and provide updates to customers.
• Resolve delivery-related issues.
• Maintain records, inventory, and invoices.

Requirements

• Min 1 year of experience in Logistics, Supply Chain, or Customer Service.
• Good communication and customer service skills.
• A good team player
• Proficient in Microsoft Office.
• Able to work overtime when required.
• Able to start work immediately or on short notice