Customer Service - Reception
- Respond to inquiries from visitors and clients regarding services and products offered.
- Identify and confirm appointments.
- Welcome visitors and clients.
- Input data.
- Maintain records.
- Perform printing tasks.
- Create schedules and prioritize tasks.
- Prepare and submit reports.
- Respond to phone calls and emails.
- Carry out all office and administrative tasks.
Skills
- Phone response skills.
- Communication skills.
- Politeness and decorum.
- Good presentation.
- Diplomacy in interactions.
- Computer skills.
- Listening and comprehension skills.
- Organizational skills.
- Ability to work under pressure.
- Maintain confidentiality of information.
- Ability to interact with diverse groups.
- Multitasking skills.