Customer Service Representative – Because You’re the Glass Half-Full Kind of Person!
Are you the kind of person who thrives on delivering exceptional customer experiences and making things happen? Hartung Glass Industries is looking for a Customer Service Representative who’s ready to bring their problem-solving skills, team spirit, and enthusiasm to our dynamic workplace. With a pay range of $18 to $22 per hour based on experience and unbeatable benefits, this is your chance to shine!
What We Offer You:
- Comprehensive medical, dental, vision, and disability benefits
- Quarterly Profit Sharing
- 401k with employer match
- Wellness programs to keep you at your best
- Career development and growth opportunities
- Referral bonuses up to $1500.00
Your Role: As a Customer Service Representative, you'll be the vital connection between our customers and our operations. Your day-to-day will involve processing orders, addressing inquiries, and providing top-notch service—all while contributing to the success of our team.
Key Responsibilities:
- Process high-volume customer orders and change notices accurately and efficiently
- Perform general office duties including data entry, filing, and copying
- Understand and effectively execute customer service policies and procedures
- Take initiative to research and provide solutions when requested information is unavailable
- Collaborate with operations and sales teams to track orders and handle special product requests
- Answer and direct customer phone calls and assist visitors with professionalism and courtesy