Customer Service Representative

Job Description:
We are looking for a dedicated and professional Female Customer Service Representative who is fluent in English and Arabic with 3 to 5 years of experience to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

• Respond to customer queries via phone, email, and chat
• Resolve complaints efficiently and professionally
• Maintain customer records and update databases
• Coordinate with internal departments to ensure smooth service delivery
• Follow up with customers to ensure satisfaction