Customer Service Representative

Looking for a professional, customer-focused Customer Service Representative to handle incoming calls, qualify leads, schedule appointments, and provide exceptional customer service. This position is often the first point of contact for our clients and plays a critical role in converting inquiries into scheduled estimates and projects.
The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of calls while maintaining excellent customer service standards.

Key Responsibilities
Incoming Calls & Lead Intake
Appointment Scheduling
Customer Communication
Lead Management
Administrative Duties
Preferred Qualifications
2+ years of customer service experience.
Call center experience preferred.
Construction, home improvement industry experience preferred.