Customer Service Representative- Occupational Health

Austin Safety Council (ASC) is a leading safety training and occupational health provider. We deliver OSHA compliance training, CPR/First Aid certification, HAZCOM, and workforce development programs through instructor-led, bilingual, and digital learning solutions. We support construction, manufacturing, healthcare, biotech, and industrial clients committed to building a safer workforce.

JOB SUMMARY

The Customer Service Representative- Occupational Health is a cross-functional position responsible for delivering exceptional customer service while performing occupational health testing and administrative support. This role serves as the first point of contact for patients and clients, coordinates clinic operations, performs occupational health testing, maintains regulatory compliance, and ensures a positive customer experience from check-in through completion of services. The ideal candidate is detail-oriented, customer-focused, adaptable, and enjoys working in a fast-paced environment where no two days are the same