Customer Service with Swedish

For our client an international company located in Warsaw currently we are looking for candidates for the position of:

Customer Service with Swedish

Responsibilities:

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor there fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

Requirements:

• Fluent Swedish (C1)
• Good knowledge of English (B2)
• The ability to cooperate with clients and build long-term relationships
• Strong soft skills: communication, flexibility, empathy, proactivity, and problem-solving.

The Offer:

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• Stable employment conditions
• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card
• Hybrid work model