Customer Support Representative

Responsible for all communications with customers, both by phone as well as by e-mail/contact form.

Responsibilities:

• Answers incoming Online Sales phone calls
• Promotes and sells products and/or services to meet customer needs
• Communicates with customers in a timely manner order related issues
• Makes customers aware of related products when assisting with orders
• Assists in keeping parts department clean and orderly
• Assists in maintaining all departmental tools and equipment
• Maintains a safe working environment and adheres to company safety program at all times
• Performs other duties as assigned