Deliverability Manager

We are hiring on behalf of our client — an American media company with an office in Warsaw. They run a large newsletter operation sending millions of emails a day to cold audiences across multiple verticals. Getting into the inbox is the difference between revenue and noise, and this role owns that outcome end to end.

The role
This is a hands-on, deeply technical role for someone who lives and breathes deliverability. You will work directly with the Head of Project and the production manager, and guide marketers on every decision that touches deliverability: infrastructure, authentication, content, segmentation, and sending strategy.
You will not be directing a team to do the work. You will be in the DNS, in the headers, in the seed data, and in the postmaster tools yourself. The two things measured above everything else are inbox placement and the speed at which deliverability issues get resolved.

What you will own
Inbox placement and sender reputation
Infrastructure and authentication (SPF, DKIM, DMARC, BIMI, IP and domain warming, feedback loops)
ESP strategy and operations — configuration, optimization, migration
Cold audience deliverability
Marketer guidance and enablement
Monitoring, reporting, and incident response

Must-have
6+ years in email deliverability as your primary focus — not as a side responsibility
Hands-on experience operating at 5M+ sends per day
Proven track record diagnosing and fixing real placement issues at scale
Experience sending to cold audiences
Technical fluency with postmaster tools across major mailbox providers
Deep expertise across major ESPs
Excellent English, C1 or above

Nice to have
Direct newsletter experience with promotional content at scale
Experience using AI tools for deliverability work
Existing relationships with deliverability teams at major ESPs and mailbox providers
Background in performance marketing, affiliate, or media

Compensation and benefits
Competitive salary + bonuses
21 paid vacation days, 14 paid sick days
Hybrid format, Warsaw office
Corporate library, team activities