Delivery Manager - Microsoft Dynamics
Summary
Delivery Manager at EPAM overseeing end-to-end Microsoft Dynamics tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure), managing cross-functional delivery teams, client relationships, escalations, pre-sales, and delivery governance for enterprise engagements.
EPAM stands as a top-tier global company delivering digital platform engineering and development solutions, collaborating with leading enterprises across the globe.
We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.
Responsibilities
- Own the complete delivery lifecycle for Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)
- Develop delivery plans that include estimations for timelines, quality standards, and resource quantities
- Define criteria related to deliverability, performance, maintenance, design, and costs
- Guarantee process governance in delivery management according to the chosen delivery model
- Verify that appropriate software development processes and engineering standards are implemented
- Build lasting client relationships while managing their expectations
- Serve as the primary contact for all delivery-related issues, including escalations, upsells, and ramp-downs
- Create measurable value through innovative technology solutions that drive marketing differentiation, boost efficiency, and enhance user experiences
- Get involved in pre-sales efforts, connecting with new clients and securing new business
- Develop forecasts for engagement revenue and resource allocation
- Oversee cross-functional teams from both EPAM and clients throughout the project, from planning through go-live
- Drive motivation initiatives and coach or verify how managers and team leaders execute similar efforts
- Support the growth of MS Dynamics competencies and talent pipeline within Ukraine
Requirements
- Over 5 years of experience managing delivery/projects for enterprise-level initiatives
- Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)
- Background in Microsoft Tenant Migration
- Practical experience using Microsoft Power Platform, Fabric, and Azure
- Excellent communication abilities and stakeholder management expertise
- PMP, PRINCE2, or Agile certifications are a strong plus
- Microsoft certifications (Azure, Dynamics 365, Power Platform)
- Experience with change management and large-scale enterprise migrations
- Industry knowledge (Retail, Financial Services, Healthcare, etc.)
Benefits
With us you can:
- Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
- Receive the necessary equipment to perform your work tasks
- Change projects and technology stacks within EPAM
- Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
- Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
- Participate in volunteer, charity programs and communities (both technical and interest-based)
We focus on your professional growth:
- You can plan your individual career path together with your manager
- Receive regular feedback from colleagues
- Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
- Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
- Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
- Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
- Study at EPAM Solution Architecture School with the instructors who are practicing architects
- Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
- Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
What we offer:
- Vacation and sick leave (including a sick leave without a medical certificate)
- A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
- Medical insurance for family members at corporate rates
- Company support during significant life events (childbirth or adoption, marriage, etc.)
- Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
- E-kids program - a free programming language training program for EPAMers' children