Delivery Manager - Microsoft Dynamics

Summary

Delivery Manager at EPAM overseeing end-to-end Microsoft Dynamics tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure), managing cross-functional delivery teams, client relationships, escalations, pre-sales, and delivery governance for enterprise engagements.

EPAM stands as a top-tier global company delivering digital platform engineering and development solutions, collaborating with leading enterprises across the globe.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities

  • Own the complete delivery lifecycle for Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)
  • Develop delivery plans that include estimations for timelines, quality standards, and resource quantities
  • Define criteria related to deliverability, performance, maintenance, design, and costs
  • Guarantee process governance in delivery management according to the chosen delivery model
  • Verify that appropriate software development processes and engineering standards are implemented
  • Build lasting client relationships while managing their expectations
  • Serve as the primary contact for all delivery-related issues, including escalations, upsells, and ramp-downs
  • Create measurable value through innovative technology solutions that drive marketing differentiation, boost efficiency, and enhance user experiences
  • Get involved in pre-sales efforts, connecting with new clients and securing new business
  • Develop forecasts for engagement revenue and resource allocation
  • Oversee cross-functional teams from both EPAM and clients throughout the project, from planning through go-live
  • Drive motivation initiatives and coach or verify how managers and team leaders execute similar efforts
  • Support the growth of MS Dynamics competencies and talent pipeline within Ukraine

Requirements

  • Over 5 years of experience managing delivery/projects for enterprise-level initiatives
  • Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)
  • Background in Microsoft Tenant Migration
  • Practical experience using Microsoft Power Platform, Fabric, and Azure
  • Excellent communication abilities and stakeholder management expertise
  • PMP, PRINCE2, or Agile certifications are a strong plus
  • Microsoft certifications (Azure, Dynamics 365, Power Platform)
  • Experience with change management and large-scale enterprise migrations
  • Industry knowledge (Retail, Financial Services, Healthcare, etc.)

Benefits

With us you can:

  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

See also

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