Delivery Manager - Microsoft Dynamics

EPAM stands among the world's top digital platform engineering and development service providers, working alongside leading global companies.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities

• Own the full lifecycle delivery of Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)
• Develop delivery plans, including estimates for timeframes, quality standards, and resource quantities
• Define criteria related to deliverability, performance, maintenance, design, and costs
• Ensure delivery management processes align with the chosen delivery model
• Maintain appropriate software development processes and engineering standards
• Build lasting client relationships while managing expectations effectively
• Serve as the primary contact for all delivery matters, such as escalations, upsells, and ramp-downs
• Drive tangible value by proposing innovative technology-driven solutions for differentiation, efficiency, and enhanced user experiences
• Get involved in pre-sales efforts, connecting with new clients and securing new business
• Develop revenue forecasts and resource planning for engagements
• Oversee cross-functional teams (both EPAM and client-side) throughout the project, from planning through go-live
• Drive team motivation and coach or oversee how managers and team leaders do the same
• Support the growth of MS Dynamics competencies and talent pool within Ukraine

Requirements

• 5+ years of experience managing delivery or projects at an enterprise level
• Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)
• Background in Microsoft Tenant Migration
• Practical experience with Microsoft Power Platform, Fabric, and Azure
• Excellent communication and stakeholder management abilities
• PMP / PRINCE2 / Agile certifications are a strong plus
• Microsoft certifications (Azure, Dynamics 365, Power Platform)
• Experience with change management and large-scale enterprise migrations
• Industry knowledge (Retail, Financial Services, Healthcare, etc.)

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children