Dining Services Manager
Position Title: Dining Room Manager
Department: Food & Beverage
Exempt Status: Exempt
Supervisor: Director of Food and Beverage
Lead With Heart. Serve With Excellence.
We’re seeking a Dining Room Manager who believes great service is about more than food — it’s about connection, dignity, and experience. In this leadership role, you’ll oversee daily dining operations across Independent Living, Assisted Living, and Memory Care, ensuring every resident enjoys a welcoming, polished, and resident-centered dining experience.
Our community serves 400+ residents and prides itself on hospitality that feels refined, warm, and consistent — every meal, every table, every day.
What You’ll Do
As Dining Room Manager, you’ll be the heartbeat of front-of-house operations, setting the tone for service excellence while mentoring and supporting your team.
PRINCIPAL DUTIES:
Essential Job Duties:
- Uphold hospitality standards appropriate for an upscale senior living community of 400+ residents.
- Ensure that we deliver impeccable and consistent service at every table.
- Handle guest complaints or special requests discreetly and effectively.
- Enforce fine-dining service standards such as etiquette, timing, and communication.
- Foster a culture of professionalism, teamwork, and work calm under pressure.
- Monitor service flow, timing between courses, and table resets.
- Assist with inventory management for front-of-house supplies.
- Recruit, train, and mentor front-of-house staff (leads, servers, runners, and hosts).