Direct Support Professional (DSPro)

Join a team where your work matters, your ideas shine, and your success is celebrated.

Why You’ll Love Working With Us

• Fun, positive, team-first culture — where laughter and collaboration are part of the daily routine
• Real recognition — from shout-outs to celebratory surprises
• Clear growth paths — we invest in YOU
• Awesome perks & rewards — because hard work should come with high-fives and bonuses
• Flexibility & balance — we respect your life outside of work

What We’re Looking For

• Positive attitude and team spirit
• Strong communication and problem-solving skills
• Dependability and pride in your work
• Ability to learn quickly and adapt
• Someone who wants to grow, have fun, and WIN

Job Title: Direct Support Professional (DS Professional)

Employee Category: Non-Exempt, Full-time

Reports To: Assistant Director of Programs

SERVICE PHILOSOPHY

Pueblo Diversified Industries (“PDI”) is a Colorado Nonprofit Corporation with a mission to create pathways of opportunity where people with diverse abilities thrive through informed choices, meaningful education and employment, premier residential services, and dynamic social experiences. Pueblo Diversified Industries is an Equal Opportunity Employer.

SUMMARY

The DS Professional performs varied and diverse work and is responsible for person-centered service delivery to PDI individuals served. The DS Professional supervises and supports people served and documents and implements individual service and support plans/Provider Care Plans. The DS Professional works to ensure a safe and healthy environment for each assigned individual served and is held to quality standards of care. Per Health Care Policy and Financing (HCPF) regulations, DS Professionals must participate in onboarding and ongoing annual electronic and practical DS Professional and program specific training, including but not limited to, medical, behavioral and other protocols and Human Rights Committee (HRC) approved processes for people served. DS Professionals ensure continued compliance with all Council on Quality and Leadership (CQL) standards. DS Professionals ensure a safe and healthy environment for everyone served and always presents self in a professional manner.

Primary Responsibilities:

• Assigned to specific programs (per Program Assignment Fact Sheet).
• Follow program goals and best practices in coordination with the Assistant Director.
• Complete all required training (electronic and practical).
• Submit performance evaluations on time.
  

Time and Attendance

• Track time daily via payroll system.
• Clock in/out for work and lunch in real-time.
• Enter PTO and unpaid time-off requests accurately.
• Review and approve timesheet entries.
  

Individual Care and Support

• Assist individuals with:
  
  • Basic ADLs: Mobility, bathing, dressing, feeding, hygiene, toileting.
  • Instrumental ADLs: Medication management.
• Provide 1:1 support as needed (e.g., toileting, cleaning, wheelchair safety).
• Ensure individuals are clean, dry, and properly supported.
  

Individual & Group Management

• Facilitate engaging activities tailored to individuals’ needs.
• Support adaptive equipment usage.
• Maintain supervision and rotate duties as needed.
• Document group activities and monitor individual goals.
  

Service Billing & Tracking

• Track attendance and service notes for each individual on a daily basis.
  

Community Liaison

• Represent the organization (PDI) professionally in the community.
• Help individuals build community awareness and connections.
  

Key Competencies Required:

• Adaptability & Initiative: Flexible and proactive in changing environments.
• Communication: Clear oral and written skills; active listening.
• Customer Service: Responsive and respectful to all stakeholders.
• Dependability & Professionalism: Reliable, ethical, and respectful behavior.
• Problem-Solving & Judgment: Effective decision-making and conflict resolution.
• Teamwork: Cooperative, constructive, and team-oriented.
• Technical & Analytical Skills: Use of tools, data interpretation, and documentation.
• Creativity & Innovation: Ability to develop and apply new ideas.
• Safety & Compliance: Adhere to safety standards and procedures.
• Diversity & Ethics: Culturally sensitive and aligned with organizational values.