Director of Customer Service
This position is no longer accepting applications(closed Aug 29, 2026).
Manages the Customer Service Team activities and interacts with other inner company teams to ensure service objectives are met. Responsible for staffing, training, coaching, budgeting, and performance of Customer Service Team. Continually review policies and procedures to guarantee compliance and efficiency without sacrificing customer satisfaction. Also, focus the Customer Service Team on margin enhancement, revenue growth, efficiency improvements, and increased accountability through metrics.