DIRECTOR OF FOOD & BEVERAGE

POSITION SUMMARY

The Director of Food & Beverage (F&B) is ultimately responsible for all food & beverage service operations, including multi-outlet dining, beverage programs, and member interactions. This visible, service-forward leader will ensure exceptional dining experiences are provided for our members and their guests while driving revenue generation and operational excellence. The director will work collaboratively with the Executive Chef as strategic partners to deliver seamless front and back-of-house operations. This position reports to the General Manager.

KEY RELATIONSHIPS

• Works collaboratively with Executive Chef as strategic partners in food and beverage operations
• Supervises F&B Assistant, front-of-house, and grill staff

KEY RESPONSIBILITIES/ESSENTIAL DUTIES

Operations Management

• Oversee daily operations of all food and beverage outlets including main dining room, grill, bar/lounge, outdoor dining areas, and special event spaces
• Work collaboratively with the Executive Chef as strategic partners, with the General Manager and Department Heads to facilitate seamless food and beverage operations
• Ensure compliance with all health, safety, liquor consumption, and food service regulations
• Implement and maintain food safety protocols throughout all dining areas
• Take ownership of physical plant appearance and overall operation presentation

Team Leadership & Development

• Lead food and beverage hiring, coaching, training, and orientations for approximately 20-40 department staff
• Create a culture of teamwork while ensuring adherence to Club policies and governmental regulations
• Conduct comprehensive training programs on service techniques, menu knowledge, sanitation, and conflict resolution
• Develop effective orientation and onboarding programs with consistent professional development opportunities
• Be a collaborative, hands-on leader who understands when to delegate and when to be directly involved

Member Relations & Service Excellence

• Maintain a strong, highly visible, and respectful presence with the membership
• Provide exceptional communication and interpersonal skills in interactions with members, guests, staff, and vendors
• Respond to member requests for menu selections, event planning, and special accommodations with creative solutions
• Work with Member Food & Beverage committees to develop and implement member activities and events
• Collect and respond to member feedback to continuously improve service quality

Menu & Beverage Program Development

• Partner with Executive Chef on menu selection, design, implementation, and pricing strategies
• Develop and manage comprehensive beverage programs including wine list creation, wine and food pairing expertise
• Oversee cocktail menu development and bar operations
• Demonstrate knowledge of wines, spirits, and beverage trends
• Drive innovation in developing unique dining experiences that exceed member expectations

Financial Management & Business Operations

• Develop, monitor, and manage budgets and procedures for all food and beverage operations
• Maintain P&L responsibility with focus on cost control, inventory management, and revenue generation
• Monitor payroll and labor resource allocations to achieve financial goals
• Work with Club Controller and General Manager on HR functions including payroll approvals and budget planning
• Implement pricing strategies and sales initiatives to drive departmental profitability

Events & Catering

• Oversee and execute all indoor and outdoor F&B events, activities, and functions including weddings, tournaments, holiday events, and member gatherings
• Coordinate with event planning teams to ensure seamless execution of member and private events
• Develop and implement member and catering events to energize participation

Vendor & Inventory Management

• Manage relationships with suppliers and distributors
• Oversee management of all alcoholic beverage inventories and purchases
• Supervise inventory control and purchasing of food and beverage equipment
• Review and approve product purchase specifications

Marketing & Communications

• Develop marketing strategies to promote food and beverage offerings and drive member engagement
• Coordinate member communications regarding special events, menu changes, and dining promotions
• Champion technology initiatives and innovative dining concepts to enhance member experience and operational efficiency