Driver/Customer Service Representative
Faithful Companion Pet Cremation Services is searching for a full-time, evenings and weekends Driver/CSR at a rate of $20 per hour with a $2/hr shift differential applied to certain evening/weekend work hours.
We are a family-owned company providing high-level, compassionate care for pets and their families. The Driver/CSR position is responsible for using a company vehicle to take deceased pets into our care and returning the cremated remains upon completion of cremation services. This is an excellent entry-level position for anyone with an interest in Funeral Service. We provide hands-on training in cremation operations with no prior degree or certifications necessary. As a top pet cremation provider across the nation, we also offer many opportunities for growth within the company.
We are a customer service-focused company that understands that pets are truly family members. We are looking for people who are equally service-minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee-centric company culture that values open communication, a healthy work-life balance, rewarding work, and a family atmosphere.
The Driver/CSR position is offered a full benefits package, available after 30 days of employment, which includes the following:
- 401K with up to 4% match on contributions
- Medical including FSA/HSA for medical and dependent care
- Dental
- Vision
- Company paid life insurance
- Voluntary pet insurance
- Short-term and long-term disability insurance
- Critical Illness and Accident insurance
- Sick time accrual
- Vacation time after 6 months of employment
POSITION RESPONSIBILITIES:
- Driving company vehicles (minivans) in a safe and courteous manner.
- Transportation of pets to and from family homes or veterinary clinics.
- Maintaining a professional appearance (uniforms provided).
- Accurately completing all required paperwork and electronic forms.
- Operating cremation equipment (training provided).
- Obtaining paw prints and other memorial items as requested.
- Using various tools and equipment to customize and package cremains for delivery.
- Keeping clean workspaces and vehicles.
- Providing high-level customer service both in person and over the phone.
- Handle and transport pets with utmost respect and dignity at all times.