eHealth Client IT Support Officer - Full Time
About Clinipath Pathology:
Clinipath Pathology has grown from a single laboratory into one of Western Australia’s leading private pathology providers, known for our commitment to innovation, quality, and patient-focused care.
Our central laboratory is based in Osborne Park, Perth, complemented by regional laboratories in Bunbury and Kalgoorlie, and a network of more than 260 collection centres across WA, connecting communities from Broome to Albany.
As part of the Sonic Healthcare Group, one of the world’s largest medical diagnostics organisations, we combine global expertise with strong local connections, ensuring our teams have access to the latest technologies, training, and opportunities for professional growth.
The Role:
A permanent full time position has become available for an eHealth Client IT Support Officer based at the Osborne Park Laboratory.
The primary role is to deploy and configure a proprietary software package to the referring clinicians of the practice to facilitate electronic ordering and result delivery. The role also includes providing support to existing clients.
Reasonable experience with the following technologies are needed or desired:
Windows Desktops in AD environments
Windows Server / standard Windows operating environments
Good network troubleshooting skills
iOS, Smartphone, Tablet, PC or Mac Experience
Previous experience with Practice Management Systems such as Best Practice, Medical Director or Genie
To meet the requirements of this role, the successful applicant will demonstrate the following;
Excellent customer service skills, particularly with customers external to the business
High level of written and oral communication skills, with a confident and professional manner
Ability to meet goals and objectives in a timely and effective manner
Creative and innovative thinker
Strong computer literacy skills
Strong analytical skills
Excellent troubleshooting skills and attention to detail.
Ability to work independently when required, but also be able to contribute as part of a team.
Applicants must have the right to work in Australia.
Please apply via Seek.
At Clinipath Pathology, we offer a positive workplace culture and supportive environment. We are an Equal Opportunity Employer who values and encourages social and cultural diversity. Aboriginal & Torres Strait Islander People are encouraged to apply.