Engineer, Technical Product Support
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Technical Product Support (TPS) Engineer at ASM, you’ll be at the forefront of innovation—partnering directly with customers and engineering teams to bring cutting‑edge products from development into high‑volume manufacturing. You’ll become a system‑level expert on new products, playing a critical role in design, testing, and early customer adoption.
This is a highly hands‑on, customer‑facing role ideal for engineers who love solving complex problems, working with new technology, and seeing their work come to life in real fabs around the world. Domestic and international travel (25–75%) is expected and varies by product lifecycle.
What You’ll Do
- Collaborate closely with Hardware, Electrical, Controls, Process, and Software Engineering teams to become the system‑level expert on newly developed products
- Influence product design by representing the voice of the customer, including design‑for‑service, design‑for‑manufacturability, and preventive maintenance considerations
- Own the first build and test of new products in the development lab, providing real‑time feedback, identifying issues, and recommending solutions
- Develop and document best‑known methods for service, preventive maintenance, and corrective maintenance
- Lead First‑in‑Fab (Alpha and Beta) customer deployments, including fab readiness, installation, startup, and production qualification
- Drive resolution of customer issues during Alpha and Beta phases, acting as the primary technical owner for new product performance in the field
- Produce detailed reporting on field issues to support continuous product improvement
- Define critical spare parts lists and ensure initial stocking levels are ready for new product launches
What You Bring
- Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, or Chemical Engineering
- Hands‑on experience (academic or professional) with hardware systems
- Strong technical troubleshooting and problem‑solving skills
- High curiosity, motivation, and enthusiasm for learning new technologies
- A passion for working with new products, testing them, and becoming a true system‑level expert
- Coursework or interest in Arduino or open‑source electronic prototyping platforms is a plus
- Willingness and ability to travel 25–75% domestically and internationally
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- Are you legally authorized to work in this country? choose one
- Will you now or in the future require visa sponsorship for employment? choose one
- Do you have any agreement with your current employer or any other employer that you had in the past 2 years (such as any non-solicit, non-competition, or non-disclosure/confidentiality agreement)? choose one
- Have you ever been employed with ASM before? choose one
- What are your compensation requirements? written answer · optional
- Have you been convicted of a misdemeanor or a felony in the past 7 years? Do not include convictions that have been expunged. Please note: A conviction does not necessarily prevent you from being employed by ASM America. Oregon applicants shall not respond to this question. choose one
- ASM may work with technologies subject to U.S. export control regulations. The following questions are being asked to comply with the regulation. This is required for all ASM positions, regardless of work location. This information will not be used for any other purpose than export controls. You may read more about this here: U.S. Export Administration Regulation (EAR) 15 C.F.R. § 730 -774. Please, select which option applies to you. choose one
- Please select the country where you hold citizenship / permanent residence. If you have dual citizenship / permanent residence, please select the country where you have most recently obtained citizenship or permanent residence. choose one
- I opt-in to receive occasional messages and/or emails from ASM with respect to career opportunities and applications I choose to submit. I understand that I can reply “STOP” /unsubscribe at any time to opt-out of receiving messages. I have read and understand ASM's privacy policy and how it relates to my personal information. choose one · optional
- Have you ever relinquished, abandoned, or lost citizenship, nationality or permanent residence in the country identified in the previous question? choose one
- I hereby authorize ASM to contact, obtain and verify the accuracy of information contained in this application from all previous employers, educational institutions and references. I also release from liability ASM and its representatives for seeking, gathering and using such information to make employment decision and all other persons or organization for providing such information. I understand that ASM reserves the right to and I agree that it may inquire further on any matter bearing on the company’s export compliance obligations. In order to verify the information provided, I understand that ASM will require me to present an original document issued by a government agency confirming my citizenship / residency status as indicated above. I declare that the information provided in the employment application is true and complete. I understand that any misrepresentation and omission made by me on this application will be sufficient cause of cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered. choose one
- I have read and agree to the Privacy notice and Terms of use. choose one
- How would you describe your gender? choose one · optional