Engineering Manager, Managed Platform Services
Lead the Command Center Insights & Actions team, owning alerting infrastructure, control plane APIs, automated actions, telemetry insights, anomaly detection, GPU profiling, and remediation systems while managing complex projects and coaching engineers.
Responsibilities
- Own and execute the Insights and Actions roadmap
- Drive alerting infrastructure, control plane APIs, and automated action systems
- Develop telemetry-derived insights, including straggler node detection and GPU profiling
- Collaborate with product and engineering leadership on requirements
- Partner with product, design, and engineering teams
- Lead complex initiatives involving multiple engineers
- Champion process improvements and operational excellence
- Coach and mentor engineers from new graduate to Staff level
- Set performance expectations and define career paths
Requirements
- Hands-on background in ML, heuristics, or rule-based systems
- Experience with anomaly detection, threshold design, and automated remediation logic
- People management experience
- Technical leadership in ambiguous problem spaces
- Technical communication skills
- Experience owning and delivering complex projects end-to-end
- Experience building and operating global services at scale
- Organizational and prioritization skills
- Background in data platforms and data science
- Background in observability platforms or products
- Familiarity with GPU profiling tools or infrastructure diagnostics
Benefits
- Restricted Stock Units
- Paid time off and paid holidays
- Comprehensive health, dental, and vision insurance
- Employer HSA contributions
- Paid parental leave
- Life and disability insurance
- Professional development and tuition reimbursement
- Mental health and wellness support
- Commuter benefits
- Cell phone stipend
- 401(k) plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance and emergency assistance
- Daily meals allowance
- Location-specific perks