Enterprise Account Manager
Manage enterprise customer relationships, provide payments insights, lead commercial discussions, identify expansion opportunities, and guide customers through strategic payments conversations. Coordinate projects across departments, use data to tell compelling stories, and collaborate with stakeholders across cultures and time zones.
Responsibilities
- Build strong customer relationships
- Align external and internal stakeholders
- Develop a global internal network
- Drive commercial discussions with customers
- Meet strategic and financial account targets
- Provide payments expertise, education, and guidance
- Position Adyen as a trusted partner
- Use data to tell compelling stories
- Prioritize and execute projects across accounts
- Represent customer feedback internally
Requirements
- 3-6 years of experience in account management, product management, complex enterprise software, technical infrastructure, or financial services, specifically payments
- German proficiency
- English proficiency
- Experience leading strategic payments conversations
- Business acumen
- Analytical abilities
- Ability to synthesize complex data
- Project management
- Domestic and international travel
Benefits
- Hybrid workplace
- AM Academy and career development opportunities