Enterprise Solutions Engineer
Scale technical solutions for enterprise customers by partnering with Account Executives, supporting technical customer contacts, architecting tailored integrations, delivering technical demonstrations, creating sales enablement resources, building self-service tools and documentation, and productizing common integration patterns.
Responsibilities
- Collaborate with Account Executives to strengthen the technical sales process
- Provide tailored technical support and architect solutions for customers and prospects
- Create technical demonstrations that communicate the product value proposition
- Create technical enablement resources for the sales team
- Build self-service tools and documentation for customer implementation
- Identify common integration patterns and features to productize with product teams
Requirements
- Passion for AI, technology, and ElevenLabs products
- Experience working directly with customers on technical problems
- Ability to iterate on solutions and provide tailored support
- Ability to identify patterns that can be standardized and scaled
- Strong empathy for customers, sales, and product teams
- Strong technical background in architecting integrations with existing customer solutions
- Proficiency in Python
- Deep understanding of software development, software architecture, and common integration patterns
- Excellent communication skills and ability to adapt messaging to different audiences
- Preferably based in São Paulo, Brazil
Benefits
- Annual discretionary professional development stipend
- Annual discretionary social travel stipend
- Annual company offsite
- Monthly co-working stipend for employees outside main hubs