Enterprise Solutions Engineer
As a Solutions Engineer, you will work with Account Executives and customer technical contacts to improve the technical sales process, provide tailored support, architect integrations, create demonstrations and enablement resources, build self-service tools and documentation, and identify integration patterns to productize with product teams.
Responsibilities
- Collaborate with Account Executives to enhance the technical aspects of the sales process.
- Provide tailored technical support and architect solutions for customers and prospective customers.
- Create technical demonstrations that communicate product value.
- Develop technical enablement resources for the sales team.
- Build self-service tools and documentation for customer implementation.
- Identify common integration patterns and features to productize with product teams.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Experience working directly with customers and providing tailored technical support.
- Ability to identify patterns that can be standardized and scaled.
- Empathy for customers, sales teams, and product teams.
- Technical background in architecting integrations between solutions and existing customer systems.
- Python proficiency.
- Understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills adaptable to different audiences.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not located near a main hub.