Executive Assistant

Summary/Objective

The Executive Assistant to the President/CEO provides high-level diverse, complex, and comprehensive support to the President/CEO of the Housing Authority. This role is responsible for managing complex schedules, coordinating communications, supporting board and executive meetings, and serving as a liaison between the CEO’s office and internal and external stakeholders. The ideal candidate is highly organized, discreet, adaptable, and capable of handling a wide range of executive support/administrative functions in a fast-paced, public-facing environment.

All activities must support the HABD mission, strategic goals, and objectives.

Essential Functions

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Completes administrative tasks, along with special projects, for the President/CEO and other members of the Executive Leadership team at the request of the President/CEO.
• Communicates on behalf of assigned Executive Office staff with an array of stakeholders including, but not limited to Agency staff, clients, and vendors.
• Develops and maintains relationships with key stakeholders.
• Ensures smooth communication and collaboration within the organization.
• Serves as a thought leader in the implementation of new and changing administrative and organizational processes within the Executive Office and across the Agency.
• Supports the administrative team in maintaining office inventory/infrastructure and protocol standards within the Executive Office.
• For the President/CEO, manages the creation and editing of various communication materials, ensuring excellence, quality, and consistency.
• Attends relevant meetings, community functions, etc. with the President/CEO.
• Assist in the implementation of special projects assigned to further Agency impact.
• Assist in the collaboration of creation, review, and modernization of HABD practices and procedures within the executive office.
• Supports the planning and logistics of meetings pertaining to the Board of Commissioners including, but not limited to, regular and special session meetings, events, and travel.
• Reviews and resolves issues brought to the Executive Office staff, including sensitive and confidential items.
• Maintains the calendar and schedule of the President/CEO, managing meeting and event requests and preparing agendas and meeting materials.
• Tracks incoming and outgoing documents among different departments.
• Drafts, proofreads, and prepares high-quality correspondence (e.g., letters, memos, meeting minutes), reports, presentations, and executive summaries for the President/CEO.
• Tracks follow-up items and action steps from board and leadership meetings as needed.
• Acts as a primary point of contact between the CEO and city officials, staff, board members, community partners, and residents.
• Responds to inquiries with professionalism and ensure timely and accurate communication flow.
• Supports the CEO with special projects, research tasks, and presentations related to affordable housing, strategic planning, and community initiatives.
• Review incoming documents for accuracy prior to the President/CEO approval.
• Assists in organizing public events, community engagement sessions, or press briefings hosted by the CEO’s office.
• Assists with clerical, filing, and document processing outside of the President/CEO as needed.
• Plans, schedules, and staff various meetings and events with and for the President/CEO as needed.
• Arranges travel and itineraries, complete expense reporting, and other related tasks for the President/CEO.
• Maintains accurate time, attendance, and decorum in the workplace.
• Maintains agency and executive staff memberships with boards, committees, and associations.
• Coordinate office functions with other administrative personnel.
• Proactively anticipate needs and offer solutions to ensure the efficient operation of the executive office.
• Performs other job-related duties as assigned.

Knowledge, Skills, & Abilities

• Exceptional organizational and time management skills with a sharp attention to detail
• Strong writing, editing, and communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management systems
• High level of discretion in handling sensitive and confidential information
• Ability to work with diverse populations in a respectful and professional manner
• Ability to remain calm under pressure
• Ability to work steadily for long periods of time
• Ability to work with urgency
• Ability to maintain a safe working environment and adhere to health and safety regulations
• Customer service mindset; ability to communicate in a professional manner with residents and associates