Executive Assistant Manager - Rooms

About us

Travel is a journey. At HolidayInn, we help make it a joy.

Starting with a warm, invitingwelcome for all guests, whether traveling on business or for fun, enjoying aquick night, or relaxing for the week. We thrive on making our guests staysbrighter, helping them create memories that will last a lifetime. Irresistiblesmiles are our specialty. We should know, we’ve been on our journey since 1952.So if you can help us spread the joy of travel to all, we’d love to give you awarm welcome to the Holiday Inn® family.

Holiday Inn SingaporeAtrium is a spectacular atrium-styled hotel with more than 500 rooms. Itis strategically located at the fringe of the city, Chinatown and the SingaporeRiver, served by Havelock MRT right at its doorstep.

Join our Executive Committee and lead theRooms Division at Holiday Inn Singapore Atrium. Reporting to the GeneralManager, you will oversee Front Office, Housekeeping and Rooms operations,ensuring exceptional guest experiences, operational excellence and strongcommercial performance.

What You'll Do

  • Lead Front Office, Housekeeping and Rooms operations to deliver outstanding guest service.
  • Drive room quality, cleanliness and compliance with IHG brand standards.
  • Maximise Rooms revenue through upselling, inventory management and cost control.
  • Monitor guest satisfaction and lead effective service recovery initiatives.
  • Coach and develop high-performing teams while fostering collaboration across departments.
  • Partner with the Executive Committee to achieve the hotel's business and financial goals.
  • Lead continuous improvement, operational projects and process enhancements.

What We're Looking For

  • 8–10 years of progressive Rooms Division experience in an international full-service hotel.
  • Experience as a Rooms Division Manager, Executive Assistant Manager – Rooms, Director of Rooms or equivalent leadership role.
  • Strong leadership across both Front Office and Housekeeping operations.
  • Commercial acumen with experience in budgeting, forecasting, labour management and P&L performance.
  • Proven ability to drive guest satisfaction, operational excellence and team development.
  • Familiarity with IHG brand standards is an advantage.

Why Join Us?

  • Executive Committee leadership opportunity.
  • Career growth with a globally recognised hospitality brand.
  • Opportunity to shape guest experiences and drive business performance.
  • Collaborative and people-focused working environment.

What you can expect from us

Join our extraordinary world andexperience a place where you can be yourself, share your ideas, supportyour personal growth and wellbeing, and be a valued member of aninspirational team.

You will be rewarded with asuite of benefits that supports you and your family's wellbeing, including:

  • 5-days work week
  • Duty Meal
  • Uniforms/ Laundry Services
  • Birthday Off
  • Learning and Development Opportunities
  • Flexi Benefit
  • Insurance Coverage
  • 50% F&B discount at Hotel’s selected Restaurant
  • Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and weknow you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. Asone of the world’s leading hotel groups, we’re here to deliver True Hospitalityfor Good. Making our guests and colleagues feel welcome, cared for, recognisedand respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guestsenjoy the brighter side of travel, we’d love to give you a warm welcome to theHoliday Inn Singapore Atrium family.

Don't quite meetevery single requirement, but still believe you'd be a great fit for the job?We'll never know unless you hit the 'Apply' button. Start your journey with ustoday and let's #GoFurtherTogether.

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