Executive Assistant/Office Manager

Join our Lutheran Village at Miller's Grant Team!

Lutheran Village at Miller’s Grant is seeking an experienced Executive Assistant/Office Manager to oversee daily office operations, lead our Office Assistants and Concierge teams, and provide administrative support to the Executive Director. This is an excellent opportunity for a professional who enjoys leadership, organization, and creating exceptional customer service experiences.

This position follows a regular Monday–Friday schedule from 9:00am to 5:00pm, with occasional on-call Concierge coverage responsibilities and participation in the Manager on Duty weekend rotation.

What You'll Do

As an Executive Assistant/Office Manager, you'll oversee daily office operations while leading a team that helps keep our community running smoothly.

Leadership & Team Management

• Lead and develop the Office Assistants and Concierge teams.
• Manage staffing, scheduling, performance reviews, coaching, hiring, and training.
• Foster a culture of teamwork, accountability, and exceptional service.
• Provide hands-on support and coverage when needed.

Office & Administrative Operations

• Ensure efficient day-to-day business office operations.
• Oversee office equipment, supply inventory, and workspace organization.
• Maintain administrative systems, databases, and internal communications.
• Develop and update policies, procedures, and operational documentation.

Executive Support

• Act as a key administrative resource to the Executive Director.
• Coordinate contracts, vendor documentation, and operational projects.
• Partner with department leaders to streamline administrative processes and improve service delivery.

Financial & Business Administration

• Prepare and manage the annual Support Services budget.
• Review and approve purchase orders and invoices.
• Support billing functions and financial reporting as requested.
• Track guest room utilization and submit monthly reporting.

Community & Resident Engagement

• Respond professionally to resident, family, and visitor inquiries.
• Coordinate community events, programs, and special projects.
• Support communication efforts that enhance resident satisfaction and engagement.

Total Rewards & Benefits

We offer a comprehensive compensation and benefits package designed to support your health, financial well-being, and professional growth, including:

• Competitive compensation
• Medical, dental, and vision insurance
• Employer-paid life insurance
• Short- and long-term disability coverage
• Generous 403(b) retirement plan contributions
• Paid Time Off (PTO)
• Professional development opportunities
• Scholarship programs
• Supportive and mission-driven work environment