Facilities Manager

Own maintenance, operations, and performance across current and future New York City offices, leading facilities teams, managing vendors and building staff, maintaining critical infrastructure, overseeing emergency response, budgets, compliance, office buildouts, service requests, and office moves.

Responsibilities

• Own the performance and reliability of office and critical facility systems.
• Run preventative and corrective maintenance programs.
• Respond to critical incidents and lead emergency response.
• Build, lead, and develop internal and external facilities teams.
• Oversee hiring, onboarding, performance management, and succession planning.
• Manage building management and vendor relationships, including RFPs and contract negotiations.
• Supervise maintenance, infrastructure upgrades, expansions, and commissioning.
• Maintain facility compliance records and operating procedures.
• Manage the facilities budget and capital expenditure planning.
• Participate in the design and operation of the new office.
• Manage service tickets and coordinate workplace responses.
• Coordinate with Workplace Services, IT, Security, Operations, and Legal.
• Perform handyman duties and coordinate office moves.

Requirements

• 10-15+ years of experience in facilities management, building operations, or workplace infrastructure.
• Direct experience operating a 50,000+ square foot commercial office in NYC.
• 2-3+ years of management experience.
• Strong technical knowledge of electrical systems, UPS, HVAC, cooling equipment, fire suppression, and transfer switches.
• Experience managing vendors, schedules, contracts, and large facilities budgets.
• Knowledge of NYC commercial building codes, FDNY, OSHA, Local Law, and energy-efficiency standards.
• Familiarity with building management systems, preferably Schneider EcoStruxure.
• Basic knowledge of IT systems, Microsoft Office, Jira, and Confluence.
• Ability to troubleshoot systems during emergencies.
• Facilities management certification or equivalent technical training preferred.
• Bachelor's degree in Engineering or a related field preferred.
• Willingness to stagger shifts, work off-hours and some weekends, and be on-call during emergencies.

Benefits

• Private medical, vision, and dental insurance
• Travel medical insurance
• Group pension scheme
• Group life assurance and income protection schemes
• Paid parental leave
• Parking and commuter benefits
• Discretionary bonus eligibility
• HSA, FSA, and dependent care options
• Employer-paid group term life and AD&D insurance
• Voluntary life and AD&D insurance
• Paid vacation and holidays
• Retirement plan with employer match
• Wellness programs