FACILITY OPERATIONS ICE TECH

OVERVIEW: The Ice Technician (Ice Tech) directly contributes to keeping the Ice Den a place of excellence. From the overall appeal of the facility to the quality of the ice, they work their hardest to exceed the everyday standard. As a constant support for the whole facility, daily activities are geared toward directly upkeeping the ice, ice resurfacer, maintaining logs, and acting as a First Responder during events and in regard to general safety and security.

FLSA STATUS: Non-Exempt

Must be at least 18 years old for this role.

ESSENTIAL CONTRIBUTIONS:

• Give 110% effort towards Customer Service at all times; this includes maintaining the safest, cleanest, and operationally efficient facility to provide a great guest experience.
• Responsible for resurfacing the ice using the Zamboni; must properly train to operate heavy machinery. Mandatory logs to be completed in regards to Ice Cuts and affiliated equipment.
• Perform ice maintenance on a continuous basis and during time gaps: perform full rink edge, edge/shave corners, build ice depths depending on rink conditions; clean glass, player’s benches, penalty boxes, coaches board, and decals.
• Inspect on-ice equipment and repair as needed; this includes hockey nets/accessories, dividers, marsh pegs, etc. Notify Operations Manager if repairs needed are beyond your skillset.
• Enforce all rules, regulations, and policies of the Ice Den, both verbally and leading by example.
• Must wear facility radio at all times, using it responsibly and professionally to communicate with coworkers and other departments.
• Maintain high standards for overall facility cleanliness and appearance by surveying building, outside perimeters and locker rooms for trash, sweeping floors, and keeping lobby furniture in order.
• Specific tasks for maintenance include but are not limited to: taking trash to outdoor garbage, mopping floors, cleaning bathroom and affiliated amenities, cleaning locker rooms.
• Assist with tracking inventory and reporting shortages/needed replacements of operations equipment/supplies, as necessary, to Manager.
• Special and additional tasks as assigned by Manager/Director.